If you want to get updates on a loan or claim you filed at the SSS but do not have the means or time to call their hotline, you can text them instead!
The Text-SSS facility is now made available for SSS members on-the-go, allowing them to inquire about their contributions and claims status without having to call the SSS hotline. We summarized the how-to’s and other interesting updates from this facility for everyone’s information. If you have not tried this new service from the SSS yet, you can start today by registering your SS number using your mobile phone!
What is Text SSS?
Text-SSS facility is a text-based information service that allows a member to inquire about the number of his/her contributions, loan application status, loan balance, status of benefit claim, document requirements in filing benefit claim and membership registration, change in member record, SSS branch location and feedback on SSS concern through short messaging service (SMS)s.
How can a member register?
A member can register by creating a message using the format below and sending it to 2600.
Type: SSS REG <SSNumber> <BDAYmm/dd/yyyy> send to 2600
Upon successful registration, the system will send a text message informing the member of his/her unique system-generated Personal Identification Number (PIN), which will be required in inquiries sent to the Text-SSS facility (2600).
Service fee is P2.50 for Globe and Smart subscribers, P2.00 for SUN subscribers.
How can one inquire about his/her contributions, loan status, and loan balance?
On Contributions, type: SSS CONTRIB<SSNUMBER><PIN> send to 2600
On Loan Status, type: SSS LOANSTAT<SSNUMBER><PIN> send to 2600
On Loan Balance, type: SSS LOANBAL<SSNUMBER><PIN> send to 2600
To retrieve PIN, type: SSS RESET<SSNUMBER><BDAYmm/dd/yyyy> send to 2600
To know the different commands, key in: SSS HELP send to 2600
To send feedback: <SSnumber><concerns/inquiries/complaints> send to 2600
To know the nearest SSS branch: SSS BRANCH<city> or <postal code> send to 2600
To get requirements on SSS ID: SSS ID send to 2600
To get requirements for OFWs: SSS OFW send to 2600
To get requirements for voluntary member: SSS VOL send to 2600
To get requirements for self-employed: SSS SELF send to 2600
To get requirements for change in membership data: SSS CHANGE send to 2600
To check status of claim:
SSS STATUS Sickness <SSNUMBER><PIN> send to 2600
SSS STATUS Maternity <SSNUMBER><PIN> send to 2600
SSS STATUS Disability <SSNUMBER><PIN> send to 2600
SSS STATUS ECMed <SSNumber><PIN> send to 2600
SSS STATUS Retirement <SSNUMBER><PIN> send to 2600
SSS STATUS Death <SSNUMBER><PIN> send to 2600
SSS STATUS Funeral <SSNUMBER><PIN> send to 2600
To inquire about documents required in filing benefit claims, key in:
SSS DOC Sickness send to 2600
SSS DOC Maternity send to 2600
SSS DOC ECMed send to 2600
SSS DOC Disability send to 2600
SSS DOC Death send to 2600
SSS DOC Funeral send to 2600
For retirement less than 65 years old, key in:
SSS DOC Retirement send to 2600
For retirement with minor dependent, key in:
SSS DOC Retirement Minor send to 2600