If you are still wondering when you can possibly land an appointment slot to get your passport renewed, or are clueless about getting a document authenticated by the DFA, then you can consider this article as heaven-sent. All the answers to our questions about passports are in here – straight from the DFA.
(The Passport and Red Ribbon FAQs were first published on the DFA website in June 2018.)
- When will slots be opened? Why are there no available appointment slots?
Appointment slots for July to September 2018 are still available. If you do not see available online appointment slots, it does not necessarily mean that they have been completely taken up.
Please CLICK REFRESH as online appointments become available from time to time. Or you can CHECK THE NEXT OPENING as slots for July to September 2018 are made available at 12:00 noon and 9:00 pm, Mondays to Saturdays, except holidays.
- How can I set an appointment? / Can I set my appointment here at the DFA Facebook page? / Do I still need to set an appointment for renewal?
You need to set an online appointment at http://www.passport.gov.ph.
Appointment cannot be made on Facebook or any other platform.
All appointments are free. Appointments not made through http://passport.gov.ph are not legitimate appointments.
- I made a mistake in filling out my application form. Will this affect my application? Will my appointment be cancelled?
The application form may be corrected based on your documents on the day of your appointment. Please tell the passport processor about it.
Please be reminded that any incorrect information that is inputted in the application form may result in delay in your application. Any misrepresentation on your part may be considered grounds for refusal or cancellation of your appointment.
- My passport will expire on (date). Can I renew it now?
Passports must be valid for at least 6 months from date of departure. We suggest that you renew your passport 10 months before the date of expiration.
- I lost my passport, what should I do?
An appointment is necessary for ALL lost passports and applicants will need to submit documents required of first time applicants.
In case of lost or stolen VALID passport, you will be required further to submit a Police Report and Affidavit of Loss. There will be a 15-day clearing period prior to the processing of application for the replacement of a lost valid passport.
In case of lost EXPIRED passport, you will be required further to submit an Affidavit of Loss; a Police Report is no longer necessary.
- How much is the passport processing fee? How long will the processing take?
Passport processing fees for both new applications and renewal are as follows:
Regular Processing – P 950.00
Expedited Processing – P 1,200.00
Penalty for Lost and Mutilated Passports – P 350.00
For applications made at Consular Offices in Metro Manila, processing and releasing of passport take 15 working days for regular processing and 7 working days for expedited processing.
For areas outside Metro Manila, processing and releasing of passports take 20 working days for regular processing and 10 working days for expedited processing.
For all Philippine Foreign Service Posts, processing and releasing of passports take around 4-6 weeks. The above timetables do not include courier delivery.
- Where can I find my appointment code?
The appointment code would be sent to the email you used in the application form.
Please also check for the appointment code in the spam folder or trash folder in your email as your email provider may direct it to these folders. If you have not received it, you may contact the Appointment Hotline for assistance (02) 234-3488.
- Can I reschedule my appointment? How do I reschedule my appointment?
Yes, you can reschedule your confirmed appointment by clicking the reschedule button.
Please note that:
- You can only reschedule weekday appointment to another weekday;
- You can only reschedule once; and
- Rescheduling is subject to availability of appointment slots.
- Can I come late to my appointment?
No. Please be at the site no more than 30 minutes before your scheduled appointment.
- What will happen to my passport appointment if for any reason the date was declared a non-working day?
DFA will reschedule your appointment and will issue an advisory for the purpose.
- Can I cancel my appointment?
Yes, you may cancel your appointment by clicking https://www.passport.gov.ph/appointment/view
Please be reminded that by cancelling your appointment you forfeit your payment.
- If I have an important/urgent travel, may I be accommodated at the courtesy lane?
Yes, but subject to the evaluation by the consular officer of the proof of the importance/urgency of your travel.
- What are the requirements for new applications? / What are the requirements for passport renewal?
You may refer to these links for the requirements:
For Adult New Applicants: https://www.passport.gov.ph/requirements/new-application-adult
For Adult Renewal: https://www.passport.gov.ph/requirements/passport-renewal-adult
For Minor New Applicants: https://www.passport.gov.ph/requirements/newapplication-minor
For Minor Renewal: https://www.passport.gov.ph/requirements/passport-renewal-minor
- Will my Postal ID, TIN ID, or PhilHealth ID be accepted in applying for a passport?
The Postal ID, TIN ID, and PhilHealth ID are not accepted as valid IDs for passport application purposes.
Here is the link for the accepted government-issued IDs: https://www.dfa.gov.ph/100-passport-information/141-list-of-acceptable-ids-at-least-1-of-the-following
- I am currently abroad, can my mom/representative accompany my minor child for his / her passport application?
Yes, a representative may accompany a minor child in applying for a passport.
For the requirements needed for children not accompanied by parents during the application process, please visit: https://www.passport.gov.ph/requirements/new-application-minor
- Can I apply for a passport even though there are mistakes/missing entries in my birth certificate?
By law, the entries in the birth certificate should be followed. If there is a mistake or missing entry in the birth certificate, the mistake should be corrected and the missing entry supplied prior to applying for a passport.
Please refer to https://psa.gov.ph/civilregistration/problems-and-solutions for the requirements and procedure.
- Is NSO still accepted? Should I get a PSA copy?
Yes, NSO copies of certificates are still accepted.
- Is NBI Clearance required for passport application?
NBI Clearance is only a supporting document for certain cases. Please refer to this link for the requirements: https://consular.dfa.gov.ph/passport.
- Will my IDs with my maiden name be accepted?
Yes, you may still use your IDs with your maiden name in applying for a passport, as long as you present your marriage conract.
- What are your operating hours? (depending on consular office)
- 7:30 a.m. – 5:00 a.m. (Monday to Friday)
- 8:00 a.m. – 4:00 a.m. (Saturday)
- Generally open from 10:00 a.m. to 6:00 p.m. (Monday to Saturday)
Cos Tuguegarao and Zamboanga
- 8:00 a.m. to 5:00 p.m. (Monday to Friday)
Tomorrow, we will feature all the answers for Passport On Wheels and Red Ribbon Authentication at the DFA.